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Blue Apple Systems - Blog

Help! I've spilled liquid on my Mac!

18/9/2018

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Liquid spillage picture
We’ve all been there. You sit down with a drink, open your Mac and settle down to go through your emails. Then all hell breaks loose as your drink is knocked over and the contents go everywhere!!!
 
First things first:

  1. Breathe...
  2. If the Mac was turned off at the time of the spillage, DO NOT TURN IT ON! (Not even ‘just to check if it’s still working’ - many a Mac has been lost, that could have been saved, because the user turned it on after a spillage).
  3. If it was already turned on, then you need to turn it off. But this has to be done carefully – you don’t want to get an electric shock! Disconnect the laptop from the power, then press and hold down the power button until it powers down (if you have a pen or pencil handy, use this rather than your finger, as it won’t conduct electricity).
  4. Next turn the laptop upside down in an attempt to drain the liquid out.
  5. Once the liquid has drained off, use some absorbent cloth to dab the exterior of your Mac dry.
  6. Bring it in to Blue Apple Systems where we can assess the damage for you and let you know if a) your Mac is salvageable and b) whether your data can be recovered.

Approximately 80% of Macs brought in to us with liquid damage are fully recoverable.

But time is of the essence - the speed of corrosion of the internal components can be rapid, so don't delay!
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Blue Apple Systems Ltd
Unit 6 Alfold Business Centre
Loxwood Road, Alfold
Surrey, GU6 8HP
​01403 753666.

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